Security & CCTV
Installers, monitoring providers and access-control teams.
Smarter work beyond the office
Run every field job with clarity and proof.
KingDesk connects dispatchers, technicians, customers, stock and management in one secure workspace—from the first request to signed completion and payroll.
Controlled onboardingSecure application reviewSouth African operations
Live operations map Online
Active jobs18
On-time arrival94%
Stock ready16/18
Evidence capturedBefore photo · verified
Customer signedJob completed securely
Who can use KingDesk
Made for companies that send teams into the field.
If your business assigns work, travels to sites, uses stock or needs proof of service, KingDesk gives you one accountable workflow.
Electrical & solar
Electricians, solar installers and backup-power specialists.
HVAC & refrigeration
Maintenance, breakdown and cold-chain service companies.
IT & telecoms
Network, fibre, connectivity and managed IT teams.
Facilities & property
Property maintenance, cleaning and facilities contractors.
Fleet & logistics
Vehicle inspection, recovery and mobile service teams.
Plumbing & water
Emergency call-outs, installations and scheduled maintenance.
Inspection & compliance
Safety, fire, quality and regulatory inspection businesses.
One connected journey
From request to payment-ready proof.
Everyone sees the right information at the right time, without phone-call chains or missing paperwork.
Receive
Capture a ticket, appointment or quotation request.
Plan
Schedule the job, assign a technician and reserve stock.
Travel
Track mobile GPS travel, speed, route and arrival.
Work
Run task timers, safety checks and before/after photos.
Approve
Customer reviews and signs the completed work.
Improve
Measure SLA, cost, payroll, stock and team performance.
Business benefits
Less chasing. Faster service. Better control.
Replace spreadsheets, WhatsApp updates and unsigned job cards with reliable operational records.
less dispatch administration
Automated assignments, alerts and shared job status reduce repetitive follow-ups.
operational visibility
Know who is travelling, on site, working or delayed from one live view.
traceable job history
Photos, GPS, time events, stock movements and signatures remain connected to the job.
source of truth
Customers, technicians, support teams and managers work from the same record.
Ticket Desk package
Run customer support without buying field-service modules.
Give agents an isolated ticket inbox with message threads, internal notes, SLA escalation, knowledge articles, analytics, customer portals and realtime notifications.
Threaded conversations
SLA and escalation
Knowledge base
Support analytics
Agent permissions
Complete operating system
Everything field-service companies need to grow responsibly.
Dispatch & jobs
Full job CRUD, task templates, schedules, skills-based assignment and cancellation records.
Live field tracking
Phone GPS tracking, speed, routes, geofences, travel states and attendance locations.
Proof of service
Camera-only clock-in, before/after job evidence, incidents and customer signatures.
Inventory control
Purchase receiving, stock levels, technician allocations, requests, consumption and returns.
Customer support
Secure ticket assignment, customer conversations, SLA escalation and realtime alerts.
Quotes & contracts
Quotation requests, professional documents, approval, digital signature and signed POP.
Workforce & payroll
Profiles, certificates, skills, leave, overtime, salary queries and downloadable payslips.
Company branding
Company logo, colours and identity across tenant, customer, agent and technician portals.
Security & compliance
Roles, privilege boards, tenant isolation, audit logs, POPIA/GDPR controls and secure APIs.
Verified workforce records
Trust what happened—not what was remembered later.
Every critical action can create a timestamped, role-controlled record for management and customers.
Camera selfie attendance with optional geofencingGPS travel and job-event trailsBefore-and-after task evidenceDigital customer approval and signaturesStrict tenant isolation and permission enforcement
Clock-in verified
Camera · location · time
Ready to work smarter?
Build your company’s field operations workspace.
Apply for an isolated workspace and choose the right package for your operation.